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Writing and content consulting 

 
Melbourne, Australia

Lacuna is mostly me, Claire Mahoney. I'm a content specialist with the know-how to develop and manage complex information, and shape it into a cohesive, meaningful knowledge source. 

I've been helping organisations communicate better since 2006, providing services such as content strategy, content design, technical writing, curation and editing, content management and change communications. 

I help my clients provide clear, helpful content to their teams and customers.

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About Me

WHAT WE DO

Strategy

Control the chaos and implement strategies to create cohesive, sustainable content across your whole business.

  • New strategy development

  • Content management and planning

  • Process reviews and updates

  • Audits and content archiving

Writing

Experience well-designed, clear messages, driven by customer needs, and aligned to your brand and goals.

  • Product/project content design

  • Website content

  • Technical writing and editing 

  • Instructional design

  • Blogs, social, event content 

Tools

Get the basic content toolkit to reach customers, look professional and communicate clearly. 

  • New to social media 90-day plan

  • Clear writing workshop

  • Basics of brand workshop

  • Style, tone and voice guides

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Let's Talk
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