Content services

website content

On one hand your website is an expression of your business and brand, on the other, it’s a critical tool for meeting your customer’s expectations and needs.

To achieve both, you need a thoughtful balance of strategy, structure and really good content. Our content strategy and content design services will help you meet your customer's needs and your business goals.

tech writing

Well-written documentation and support information helps people get to know your products and services. It also makes complex processes much easier to understand.

We develop clear and accessible information that removes friction, builds trust, and demonstrates you care about your customer’s onboarding and ongoing experiences.

comms & copywriting

Content is everywhere in your business: blogs, brochures, intranets, internal comms, reports and proposals.

We can help with full writing services, structural reviews, editing, strategic comms, planning, content auditing and more. Let us help you create business copy that aligns to your brand and meets the needs of your customers.

ux content

Writing is part of design when it comes to applications and software products. And like it or not, your users have to “read” the interface to know what to do.

Let us help you build great product UX through thoughtful content design. We can develop content for your new product, revise the UI in your existing software, or help with the custom implementation of enterprise applications.

Don't see what you're looking for? Get in touch to chat about what you need.

claire@lacuna.com.au +61 0418 600 343